BPO, India is one the world’s leading destinations for BPO Services due to its
low-cost advantage and immensely talented human resource. The Indian BPO
sector is expected to grow year on year.
Over the years, countries all over the world have rated India as the most
attractive off shoring destination in present times.
Captive Unit
The captive business models are often referred to as the pioneer of Business
Process Outsourcing (BPO) services in India. A captive BPO centre usually
handles proprietary (core) processes that are consciously retained by a
parent entity for a direct control and ownership. Most MNCs, according to
industry estimates, achieve a 50% cost reduction through outsourcing to
their captive unit.
Third Party BPO
Third-party vendors are mostly preferred over captive units because of low
cost, flexibility and the ability to enforce price and quality competition.
KPO (Knowledge process outsourcing) describes the outsourcing of core
information-related business activities which are competitively important or
form an integral part of a company's value, KPO requires advanced analytical
and technical skills as well as a high degree of specialist expertise.
Reasons behind KPO include an increase in specialized knowledge and
expertise additional value creation, the potential for cost reductions, and a
shortage of skilled labour Regions which are particularly prominent in
knowledge process outsourcing include India, yet with rather more of
business complexity. To be successful in knowledge process outsourcing, a lot
of guide is required.
E-Commerce - The only certainty in today’s business environment is that
everything is uncertain; the business environment has become highly fluid
and dynamic. Yesteryears, brick and mortar conglomerates are facing intense
challenges from tiny but highly flexible and innovative start-ups. The retail
landscape is continuously evolving with the emergence of virtual companies,
cloud computing, digital technology based Apps with the spread of internet
access and have become synonymous with today’s new generation
consumers and producers of goods and services."
Consumers are making informed purchase decisions sitting in the comfort of
their drawing room or even during travel etc. by scanning specification of
products and getting it delivered right at their doorstep by using custom
made Apps. E-Commerce players are able to offer hefty discount to
consumers by adapting innovative application based technologies in
Operations, and Supply chain. This has also changed the way India trades and
shops, impacting multiple industries and business models.
This change of consumer behaviour and rapid intrusion of digital technologies
has changed economic and commerce forever and given birth to E-
Commerce.
Edutech - Since ancient times India has a renowned name in the field of
education. There is a marked outgrowth in the recent years. Education sector
is basically divided into two fields i.e. the core sector which laid stress on the
education pattern from K-12 and the non - core which comprise of the
coaching classes through which too a great amount of growth is perceived.
Day by day this industry is coming up with new ventures for schools, setting
up of institutions that could make the youth more knowledgeable person, e-
learning is being most popular tool now a days and proved as new method of
learning.
Elite One Consultants feels proud to serve Industries i.e BPO, KPO, E-
Commerce and Education. At Elite One, we understand, human resource
plays a foremost role in these sectors. Our team understands that the
increasing number of demands require fresh talent and innovative leadership
strategies to sustain in this changing environment. With an in-depth
understanding of the sectors, Elite One consultants have the ability to deliver
results across the entire Sectors.
The per capita expenditure on Pharma, Healthcare and Life Science in India is
continuously on a rise owing to greater awareness and better affordability.
India has also become a favoured destination for medical tourism globally as
it offers specialised services at very affordable cost by major hospitals
housing specialist facilities for treatment for all diseases under one roof. The
private sector are growing multi-fold to complement the government’s
expenditure, which remains largely subsidised. The fast pace of expansion in
the sector has been fuelling the demand for skilled Healthcare experts and
technicians in the industry. We, at Elite One Consultants, understand the
growing demand for skilled experts and key individuals and so have
maintained industry contacts with the right talent to meet the specific human
resource needs of our clients.
Word of Mouth is a critical driver of talent in this industry. We have
consultants having a strong network with employees working in different
companies across various levels. These employees are our best ambassadors,
thus making colleague referrals an important source of talent. Elite One
focuses on the right-fit model; with a robust evaluation procedure conducted
by our specialist consultants, and a strong reference checks procedure to
source the best talent.
Engineering sector is undoubtedly one of the largest industrial segments in
the country. The sector is predominantly characterized by fragmentation and
diversity of supply. The Engineering industry in India manufactures a wide
range of products, with heavy engineering goods accounting for bulk of the
production. Increasing industrialization and economic development has
driven the growth for engineering goods. Due to widespread fragmentation
several medium and small players have made a significant presence in the
market.
Automobile market is fast evolving into a competitive and increasingly
sophisticated arena. The needs of the customers are being met with greater
efficiency and customisation. Almost all the major Global players in the
Automobile and auto-components industry are setting up manufacturing
plants in India to meet the domestic as well as global demand. The industry’s
highly competitive environment translates into a strong demand for senior
management who can successfully steer companies through challenging
times. This trend has positioned India as the hotbed of talent for the
Automobile industry.
The Aerospace sector in India is closely regulated by government policy. With
the recent relaxation of FDI restrictions, the industry is set to experience an
accelerated tandem of growth. Transfer of technology measures in the policy
framework will strengthen the position of Indian manufacturers, leading the
industry towards self-reliance. The ongoing developments will accelerate
expansion of the industry as many global giants are eyeing investment in this
space. These developments will result in the need of skilled and talented
leaders in the industry who can manage the growth.
At Elite One Consultants we have been addressing mandates in the areas of
Research and Development, manufacturing, Quality, Testing, Production,
Supply Chain, operations, information technology, corporate management,
human resources, body shop, maintenance, mechanical engineering, sales
and service, marketing, finance, customer care, design, etc. We understand
the industry and its requirements very comprehensively and our team of
consultants with a robust background of the industry across the different
levels of the value chain ensures that we work on these mandates very
efficiently.
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