BPO, KPO, Ecommerce and Edutech

BPO, India is one the world’s leading destinations for BPO Services due to its low-cost advantage and immensely talented human resource. The Indian BPO sector is expected to grow year on year. Over the years, countries all over the world have rated India as the most attractive off shoring destination in present times.

Captive Unit The captive business models are often referred to as the pioneer of Business Process Outsourcing (BPO) services in India. A captive BPO centre usually handles proprietary (core) processes that are consciously retained by a parent entity for a direct control and ownership. Most MNCs, according to industry estimates, achieve a 50% cost reduction through outsourcing to their captive unit.

Third Party BPO Third-party vendors are mostly preferred over captive units because of low cost, flexibility and the ability to enforce price and quality competition.

KPO (Knowledge process outsourcing) describes the outsourcing of core information-related business activities which are competitively important or form an integral part of a company's value, KPO requires advanced analytical and technical skills as well as a high degree of specialist expertise. Reasons behind KPO include an increase in specialized knowledge and expertise additional value creation, the potential for cost reductions, and a shortage of skilled labour Regions which are particularly prominent in knowledge process outsourcing include India, yet with rather more of business complexity. To be successful in knowledge process outsourcing, a lot of guide is required.

E-Commerce - The only certainty in today’s business environment is that everything is uncertain; the business environment has become highly fluid and dynamic. Yesteryears, brick and mortar conglomerates are facing intense challenges from tiny but highly flexible and innovative start-ups. The retail landscape is continuously evolving with the emergence of virtual companies, cloud computing, digital technology based Apps with the spread of internet access and have become synonymous with today’s new generation consumers and producers of goods and services." Consumers are making informed purchase decisions sitting in the comfort of their drawing room or even during travel etc. by scanning specification of products and getting it delivered right at their doorstep by using custom made Apps. E-Commerce players are able to offer hefty discount to consumers by adapting innovative application based technologies in Operations, and Supply chain. This has also changed the way India trades and shops, impacting multiple industries and business models. This change of consumer behaviour and rapid intrusion of digital technologies has changed economic and commerce forever and given birth to E- Commerce.

Edutech - Since ancient times India has a renowned name in the field of education. There is a marked outgrowth in the recent years. Education sector is basically divided into two fields i.e. the core sector which laid stress on the education pattern from K-12 and the non - core which comprise of the coaching classes through which too a great amount of growth is perceived. Day by day this industry is coming up with new ventures for schools, setting up of institutions that could make the youth more knowledgeable person, e- learning is being most popular tool now a days and proved as new method of learning. Elite One Consultants feels proud to serve Industries i.e BPO, KPO, E- Commerce and Education. At Elite One, we understand, human resource plays a foremost role in these sectors. Our team understands that the increasing number of demands require fresh talent and innovative leadership strategies to sustain in this changing environment. With an in-depth understanding of the sectors, Elite One consultants have the ability to deliver results across the entire Sectors.

Pharma & Healthcare & Life Science

The per capita expenditure on Pharma, Healthcare and Life Science in India is continuously on a rise owing to greater awareness and better affordability. India has also become a favoured destination for medical tourism globally as it offers specialised services at very affordable cost by major hospitals housing specialist facilities for treatment for all diseases under one roof. The private sector are growing multi-fold to complement the government’s expenditure, which remains largely subsidised. The fast pace of expansion in the sector has been fuelling the demand for skilled Healthcare experts and technicians in the industry. We, at Elite One Consultants, understand the growing demand for skilled experts and key individuals and so have maintained industry contacts with the right talent to meet the specific human resource needs of our clients.

Word of Mouth is a critical driver of talent in this industry. We have consultants having a strong network with employees working in different companies across various levels. These employees are our best ambassadors, thus making colleague referrals an important source of talent. Elite One focuses on the right-fit model; with a robust evaluation procedure conducted by our specialist consultants, and a strong reference checks procedure to source the best talent.

Engineering, Automotive & Aerospace

Engineering sector is undoubtedly one of the largest industrial segments in the country. The sector is predominantly characterized by fragmentation and diversity of supply. The Engineering industry in India manufactures a wide range of products, with heavy engineering goods accounting for bulk of the production. Increasing industrialization and economic development has driven the growth for engineering goods. Due to widespread fragmentation several medium and small players have made a significant presence in the market.

Automobile market is fast evolving into a competitive and increasingly sophisticated arena. The needs of the customers are being met with greater efficiency and customisation. Almost all the major Global players in the Automobile and auto-components industry are setting up manufacturing plants in India to meet the domestic as well as global demand. The industry’s highly competitive environment translates into a strong demand for senior management who can successfully steer companies through challenging times. This trend has positioned India as the hotbed of talent for the Automobile industry.

The Aerospace sector in India is closely regulated by government policy. With the recent relaxation of FDI restrictions, the industry is set to experience an accelerated tandem of growth. Transfer of technology measures in the policy framework will strengthen the position of Indian manufacturers, leading the industry towards self-reliance. The ongoing developments will accelerate expansion of the industry as many global giants are eyeing investment in this space. These developments will result in the need of skilled and talented leaders in the industry who can manage the growth.

At Elite One Consultants we have been addressing mandates in the areas of Research and Development, manufacturing, Quality, Testing, Production, Supply Chain, operations, information technology, corporate management, human resources, body shop, maintenance, mechanical engineering, sales and service, marketing, finance, customer care, design, etc. We understand the industry and its requirements very comprehensively and our team of consultants with a robust background of the industry across the different levels of the value chain ensures that we work on these mandates very efficiently.